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Our Services

User Experience Research & Design

UX Research gathers insights on user needs and behaviors, while UX Design creates intuitive experiences that enhance satisfaction, reduce costs, boost conversions, and support informed decisions.

Website Design & Development

Web Development builds and maintains websites for functionality, while Web Design creates visually appealing and user-friendly layouts, together enhancing performance, user satisfaction, and conversions.

Advertising

Advertising creates awareness and promotes products or services, while effective design ensures that ads are visually engaging and resonate with the target audience, ultimately boosting brand visibility and driving conversions.

Why MAKREATE

01

Cost-Effective and Transparent Solutions

Our services offer a more affordable alternative to hiring full-time employees or freelancers, with complete transparency in our work and pricing, ensuring you know exactly what you’re investing in.

02

Data-Driven Insights for Growth

Our approach leverages advanced analytics to extract actionable insights, driving user engagement and conversions based on real user behavior.

03

Proven Digital Business Expertise

Since we build multiple digital businesses from scratch, from Research, Design, Dev to Marketing, we know what works and how to ad value and increase revenue for any business.

04

Efficient Timelines for Project Delivery

Our efficient project management approach guarantees timely delivery, allowing you to launch your digital solutions quickly while maintaining the highest standards of quality and performance.

05

AI-Driven Innovation in Every Solution

We are completely AI Enabled. We learn the latest AI technologies and include them in our workflows and client solutions as soon as they are viable.

06

19X ROI and
Long-Term Clients

Our clients earned back a 19X Return on Investment. The majority of our clients have come back to us for more help and are now long term partners 

01

Cost-Effective and Transparent Solutions

Our services offer a more affordable alternative to hiring full-time employees or freelancers, with complete transparency in our work and pricing, ensuring you know exactly what you’re investing in.

02

Data-Driven Insights for Growth

Our approach leverages advanced analytics to extract actionable insights, driving user engagement and conversions based on real user behavior.

03

Proven Digital Business Expertise

Since we build multiple digital businesses from scratch, from Research, Design, Dev to Marketing, we know what works and how to ad value and increase revenue for any business.

04

Efficient Timelines for Project Delivery

Our efficient project management approach guarantees timely delivery, allowing you to launch your digital solutions quickly while maintaining the highest standards of quality and performance.

05

AI-Driven Innovation in Every Solution

We are completely AI Enabled. We learn the latest AI technologies and include them in our workflows and client solutions as soon as they are viable.

06

19X ROI and
Long-Term Clients

Our clients earned back a 19X Return on Investment. The majority of our clients have come back to us for more help and are now long term partners 

companies our team has worked For

Please note, some of these are companies our team members have worked with prior to joining us 🙂

We've worked with start-ups, small businesses
and billion dollar corporations

We have distilled years of learning into a continuously evolving framework that has repeatedly been used to help start-ups and billion-dollar businesses
achieve success that has led to millions of raised funds and generated profits.
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Products Designed

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Repeat Clients

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Industries Helped

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Average CLient ROI

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Countries Served

Industries we specialise in

B

Banking

F

Fin-tech

H

Health-tech

E

E-commerce

H

Hardware

T

Trade Shows & Events

Inquiry to Execution in 3 Easy Steps

Send Us Your Inquiry and we’ll get in touch ASAP!

Reach out to us with your requirements. Our team will connect with you to understand your business needs and provide tailored product recommendations that fit your specifications.

Online or In Person Needs Analysis

Our team conducts thorough assessments to understand your specific requirements, ensuring we identify the best solutions tailored to your business goals.

We Identify the best Solution for You and Start Executing!

After a detailed analysis of your needs, we present customized solutions and begin implementation to drive your success.

Our Clients Love Us

MEET THE TEAM

We have distilled years of learning into a continuously evolving framework that has repeatedly been used to help start-ups and billion-dollar businesses achieve success that has led to millions of raised funds and generated profits.

Murtaza

Founder & CEO

10+ Years Of experience

Worked with ADCB, FAB, BCG, ABSA, Old Mutual, IDFC FIRST Bank, ICICI Bank, Thoughtworks, Oracle, Wipro, etc.

Dubai, United Arab Emirates

Alan

Chief Technical Officer

20+ Years Of experience in Tech

Trafalgar Tickets, Nimble Approach(Due Diligence for Marlin, Goldman Sachs, Warburg, Carlisle, Elliot), Equal Experts, Accenture, Old Mutual, Jio Financial Services, Greensil, The Coal Authority, Co-Op Bank, Police Scotland, GBG Plc, Boldon James, etc.

London, England, United Kingdom

Fatema

UX Design Director & Strategist

15+ Years Of experience in UX

Worked with SASS Group, Old Mutual South Africa, IDFC First Bank, Zepth, BCG, etc

London, England, United Kingdom

Nafisa

Director Of Project Management

20+ Years Of experience in Product

Worked with Global Linker, IIFL, Edelweiss Capital, Max New York Life, etc.

Mumbai, India

Sanchit

Lead UX Designer & Strategist

15+ Years Of experience in UX

Worked with ADCB, FAB Bank, Tata, IDFC First Bank, etc.

Mumbai, India

Aastha

Admin & HR

8+ Years Of experience

Worked with Zomato

Mumbai, India

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Team Of Domain Experts

10+ Years Of experience

Across various domains like Research, Design, Development, Product Management, Marketing, Operations, etc Worked with ADCB, FAB, BCG, ABSA, Old Mutual, IDFC FIRST Bank, ICICI Bank, Thoughtworks, Oracle, Wipro, Accenture, etc.

Locations We serve

Frequently Asked Questions

There are several reasons why a company should invest in UX design for its products, heres a few:

User satisfaction: UX design focuses on creating products that are easy to use and enjoyable for users. By providing a positive experience, customers are more likely to use the product again and recommend it to others, which can help drive customer loyalty and revenue.

Competitive advantage: UX design can be a key differentiator for companies in competitive markets. By offering a superior user experience, companies can stand out from the competition and attract new customers.

Cost savings: By identifying user pain points early in the design process, UX designers can help reduce the risk of expensive redesigns or product failures down the road. This can result in significant cost savings for the company.

Increased efficiency: A well-designed product can help users complete tasks more quickly and easily, reducing frustration and increasing productivity. This can be particularly important for enterprise products or tools that are used on a daily basis.

Improved brand reputation: A product with a positive user experience can help enhance a company's brand reputation. Customers are more likely to view a company favorably if they have had a good experience using their products.

Increased conversion rates: A well-designed product can help improve conversion rates by making it easier for users to complete their desired actions (such as making a purchase or signing up for a service). This can result in increased revenue for the company.

Reduced customer support costs: By designing a product with an intuitive user interface and clear instructions, UX designers can help reduce the number of customer support inquiries. This can result in cost savings for the company.

Increased customer retention: A product with a positive user experience can help increase customer loyalty and retention. Customers are more likely to continue using a product that they enjoy and find easy to use, which can lead to repeat business and increased revenue over time.

Improved SEO: UX design can also have an impact on search engine optimization (SEO). By designing a product with a clear and easy-to-use structure, it can improve search engine rankings and drive more traffic to the website. This can result in increased brand exposure and revenue.

Reduced development costs: By involving UX designers in the early stages of product development, companies can identify potential issues and make design changes before development begins. This can help reduce the risk of costly development delays or redesigns down the line, resulting in cost savings for the company.

UX design, service design, and brand design are important components of a company's overall design strategy that can increase revenue and profits by improving customer satisfaction, loyalty, and brand recognition. A well-designed user experience can increase conversions and reduce customer frustration, while service design can help create new revenue streams and tailor services to customer needs. Strong and consistent brand design can help companies stand out in a crowded marketplace and build brand loyalty. By investing in these design areas, companies can create a competitive advantage that leads to a high return on investment (ROI) and overall success.

Here are 30 User Experience and 30 Service Design deliverables used to ensure an excellent solution to any problem:

User Experience Deliverables:

User personas: Semi-fictional representations of target users, based on research and data.

User journey maps: Visualizations of a user's experience with a product or service over time.

Information architecture: The organization and structure of content in a user-friendly way.

Site maps: Visual representations of the overall structure and hierarchy of a website or app.

Wireframes: Low-fidelity, schematic representations of individual pages or screens in a product.

Mockups: High-fidelity, static designs that showcase the visual look and feel of a product.

Interactive prototypes: Functional, clickable models of a product, used for user testing and feedback.

Usability testing reports: Documentation of user testing results, including observations, issues, and recommendations.

User flow diagrams: Visualizations of the paths users take through a product to accomplish specific tasks.

Content strategy: A plan for creating, delivering, and maintaining useful, usable content.

Style guides: Documentation of design principles, UI components, and visual styles for consistency.

Design systems: A comprehensive collection of reusable components, guidelines, and tools for building products.

Accessibility audits: Evaluations of a product's compliance with accessibility guidelines and recommendations for improvement.

User interface (UI) designs: The visual elements and interactions that make up a product's interface.

Responsive designs: Designs that adapt to different screen sizes and devices for an optimal user experience.

Design patterns library: A collection of design solutions for recurring usability problems.

Task analysis: Breakdown of user tasks into smaller steps to understand user needs and goals.

Heuristic evaluations: Expert assessments of a product's usability based on established principles and guidelines.

Competitive analysis: Evaluations of competitor products to identify strengths, weaknesses, and opportunities.

User interviews: Conversations with users to gather insights and feedback about their experiences.

User surveys: Questionnaires used to gather quantitative and qualitative data from users.

Analytics analysis: Examination of user behavior data to inform design decisions.

UX metrics: Quantitative measures of user experience, such as task completion rates or error rates.

Usability benchmarks: Established criteria for evaluating and comparing the usability of different products.

Card sorting: A technique for organizing and categorizing content based on user input.

Customer journey maps: Visualizations of a customer's experience with a brand across multiple touchpoints.

Experience maps: Holistic overviews of a user's end-to-end experience with a product or service.

A/B testing reports: Analysis of design variations to determine which performs better.

UX audit reports: Comprehensive evaluations of a product's user experience, with recommendations for improvement.

UX workshop facilitation: Leading collaborative sessions with stakeholders to define project goals, brainstorm ideas, and make decisions.

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